What Our Home Rekeying Service Actually Does to Your Lock
Rekeying works by replacing the small metal pins inside your lock's cylinder with a new set cut to a different height pattern. Once those pins are swapped, only the new key — cut to match the updated pin sequence — can rotate the cylinder and operate the lock. Your existing deadbolt, door knob lock, or mortise lock hardware stays exactly where it is; only the internal configuration changes. This matters because a quality mortise lock, the kind built into a thick door stile and prized for its smooth, heavy-duty operation, can cost several hundred dollars to replace outright. Rekeying preserves that investment while resetting your security from scratch.
Our technicians carry a full professional toolkit and a wide assortment of pin kits compatible with the most common residential lock brands, including Schlage, Kwikset, Baldwin, and Medeco. This means there is rarely a reason to order parts or schedule a return visit. From the moment our mobile unit pulls up to your address, a qualified technician performs the rekey carefully and cleanly — no chipped door frames, no stripped screws, no damage to your finish. We describe this as a damage-free process wherever the existing hardware permits, and in the vast majority of residential calls throughout Palo Alto, it absolutely does.